Discover why sales, recruitment, and customer-facing teams are migrating from Dialpad to Grapphen Vox for lower overhead, zero AI upsell locks, and seamless ATS integration.
Comparing telephony performance and AI features head-to-head.
| Feature | Grapphen Vox | Dialpad |
|---|---|---|
| Seat Minimum | 1 User (No Minimum) | 3 Users on Pro ($75/mo minimum) |
| Starting Price | $9.99 / user / mo | $23 – $35 / user / mo |
| WhatsApp 2-Way CRM | ✅ Included Native | ❌ Requires third-party marketplace bot |
| Sofia Voice AI Screening | ✅ Sub-180ms Neural Agent | ❌ Only post-call speech analytics |
| Dual-Channel Recording | ✅ Included (Encrypted Cloud) | ⚠️ Limited retention quotas |
| Browser Cloud Softphone | ✅ 100% Lightweight Browser VoIP | ⚠️ Heavy Electron Client |