Everything you need to know about Sofia AI autonomous voice screening, WebRTC softphones, 10DLC compliance, and ATS click-to-dial.
Sofia Autonomous AI Voice Screening
Sofia AI is Grapphen Vox’s autonomous conversational voice agent. When candidates apply or are placed in a phone screening stage, Sofia calls them via carrier-grade SIP, asks customized screening questions, analyzes answers in real time, and logs transcripts and objective candidate evaluation scores directly into Grapphen ATS.
Sofia AI operates with sub-180ms conversational turn-around latency. It features human-like speech cadence, active listening, intelligent interruptions, and natural language understanding without awkward robotic pauses.
Yes. Sofia AI can conduct over 500 simultaneous outbound candidate phone screens concurrently, allowing recruiting teams to interview an entire weekend applicant surge in under an hour.
Cloud Telephony, Softphone & 10DLC
The softphone dialer operates directly in the browser via WebRTC, as a standalone native Windows Desktop application, and as an Android mobile app. Calls seamlessly hand off across devices with full CRM synchronization.
Yes. Grapphen Vox includes built-in automated 10DLC Brand and Campaign registration, carrier compliance screening, and STOP/UNSUBSCRIBE auto-reply handling to ensure your business numbers never get flagged or blocked by mobile carriers.
Clicking any candidate phone number inside Grapphen ATS triggers an instant WebRTC click-to-dial connection in Grapphen Vox. Call recordings, live transcripts, and recruiter notes are automatically attached to the candidate timeline profile.
Experience Autonomous Sofia Voice AI
Schedule a live test call with Sofia or provision your cloud softphone in minutes.
